Please review this information carefully.
Home »
Our privacy policy.
Important information for your use of our website.
Customer Privacy Policy
As a current customer of Burns and Burns Associates Inc., we would like to take this opportunity to both thank you for your business and to share with you the importance our agency places upon protecting the privacy of information we gather from you in accordance with applicable state and federal laws. The following is the privacy policy followed by Burns and Burns Associates, Inc.
Burns and Burns Associates, Inc. collects information about our customers from the following sources:
- Information we receive from you on applications or other forms, such as your name, address, and date of birth.
- Information about our clients’ transactions with us, such as claims and payment history.
- Information we receive from a consumer-reporting agency, such as a driving record or insurance score
report.
We do not share information about our customers or former customers with non-affiliated third parties other than as permitted or required by law, and to provide those services usual and customary to independent insurance agents. Such services include but are not limited to insurance underwriting, shopping the renewal, rating, placement, and providing quotes for insurance.
We maintain physical, electronic, and procedural safeguards to guard your information. These safeguards include but are not limited to the following:
- We restrict access to nonpublic personal information about our clients and former clients to those employees who need to know that information in order to assist in providing services or products to the customer.
- We will punish any employees who impermissibly share client information.
- We use a secure Internet and e-mail provider to protect the confidentiality of electronic
communications.
Burns and Burns Associates Inc. appreciates your business and in order to continue building upon that relationship we believe it is necessary, not only from a legal standpoint, but also as a sound business practice that our customers understand the care our agency uses in handling your information. Burns and Burns Associates Inc will continue to monitor the effectiveness of this privacy policy.
Website Privacy Policy
This Privacy Policy describes how your personal information is collected, used and shared when you visit burnsandburns.com (the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
“Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages and date/time stamps.
“Web beacons,” “tags” and “pixels” are electronic files used to record information about how you browse the Site.
In addition, if you pay your bill or make another form of financial transaction with the Site, we collect certain information from you, including your name, billing address, payment information (including credit card numbers), email address and phone number. We refer to this information as “Purchase Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Purchase Information.
How we use your personal information
We use your Personal Information to communicate with you, process financial transactions and provide you with information and/or advertising relating to our products or services.
In particular, we use Device Information that we collect to help us improve and optimize our Site (for example, by generating analytics about how visitors browse and interact with the Site and to assess the success of our marketing and advertising campaigns).
Sharing your personal information
We share your Personal Information with third parties to help us provide a better experience. For example, we use Google Analytics to help us understand how our visitors use the Site. You can read more about how Google uses your Personal Information here:
You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive or to otherwise protect our rights.
Behavioral advertising
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You may opt out of targeted advertising by visiting:
Facebook: https://www.facebook.com/ads/preferences/
Google: https://adssettings.google.com/
LinkedIn: https://www.linkedin.com/psettings/advertising
Bing: https://choice.microsoft.com/
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here:
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access Personal Information we hold about you and to ask that your Personal Information be corrected, updated or deleted. If you would like to exercise this right, please contact us.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you request information through the Site) or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you interact with the Site, we will maintain your Personal Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions or if you would like to make a complaint, please contact us by email at info@burnsandburns.com or by mail using the details provided below:
P.O. Box 786, Clarion, PA 16214
